Sign in

    Privacy Policy
    Website: https://www.digikat.com.au
    Type of Website: HubSpot Solutions Partner & Digital Marketing Agency
    Effective Date: 5th August 2024

    This Privacy Policy applies to https://www.digikat.com.au ("the Site"), which is owned and operated by DigiKat Marketing Pty Ltd ("DigiKat", "we", "our", or "us"). DigiKat acts as the data controller for all personal data collected via the Site.

    You may contact DigiKat at:
    Email: support@digikat.com.au
    Phone: (02) 40050141
    Mailing Address: 82/84 Brisbane St, Tamworth NSW 2340

    By using our Site, you agree to the terms set out in this Privacy Policy.

    1. Scope and Compliance

    We are committed to protecting your personal data in compliance with:

    • The Australian Privacy Principles (APPs) under the Privacy Act 1988.
    • The General Data Protection Regulation (GDPR) for users in the European Union (EU) and the United Kingdom (UK).

    2. Legal Basis for Processing (GDPR)

    We collect and process personal data from users in the EU/UK only when we have a valid legal basis under Article 6 of the GDPR, including:

    • Your consent.
    • Performance of a contract.
    • Our legitimate interests, provided these do not override your rights and freedoms.

    3. Personal Data We Collect

    Automatically Collected Data

    • IP address
    • Browser type and version
    • Pages visited and links clicked
    • Approximate location (city, state, country)

    Voluntarily Provided Data

    • Name
    • Email address
    • Phone number
    • Company name
    • Information submitted via forms (e.g., HubSpot forms)

    4. How We Use Personal Data

    We use your personal data for the following purposes:

    • To communicate with you regarding inquiries or service requests
    • To provide marketing, newsletters, and promotional content (with consent)
    • To analyse and improve our website and services
    • To manage client communications, invoicing, and support
    • For remarketing and conversion tracking through HubSpot, Google, and other tools

    5. Data Retention

    We retain personal data for up to three (3) years unless:

    • You request earlier deletion
    • A longer retention period is required by law You may request deletion or modification at any time via email or the contact details provided.

    6. Your Rights Under GDPR and APPs

    You have the right to:

    • Access, update or delete your personal data
    • Withdraw consent
    • Object to processing
    • Lodge a complaint with a data protection authority

    To exercise these rights, contact us at support@digikat.com.au.

    7. Disclosure of Personal Data

    We may disclose personal data to:

    • Employees and contractors on a need-to-know basis
    • Third-party service providers (e.g., HubSpot, Google)
    • Professional advisors (e.g., legal, insurance, accounting) We do not sell your data. We only disclose data as required by law or during business transitions (e.g., merger, acquisition).

    8. International Data Transfers

    When transferring data internationally (e.g., to HubSpot servers in the U.S.), we ensure appropriate safeguards such as:

    • Adequacy decisions
    • Standard Contractual Clauses (SCCs)
    • Compliance with APPs and GDPR

    9. Use of Cookies

    We use cookies to:

    • Improve your browsing experience
    • Track analytics and usage patterns
    • Support advertising and remarketing campaigns You can control cookie settings through your browser or opt out of marketing communications at any time.

    10. Data Security

    We implement industry-standard security measures, including:

    • SSL encryption for data in transit
    • Role-based access controls
    • Secure data storage within trusted third-party platforms

    11. Data Breach Notification

    If a data breach occurs, we will:

    • Notify affected users and regulators within required timeframes
    • Provide details on the breach and recommended user actions

    12. Children’s Privacy

    Our services are not directed to children under 16. We do not knowingly collect data from children. If such data is identified, it will be deleted promptly unless otherwise legally required.

    13. Third-Party Links

    Our website may include links to third-party websites. DigiKat is not responsible for their privacy practices and encourages you to read their privacy policies.

    14. Policy Updates

    We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.

    15. Contact Us

    If you have questions or wish to make a complaint, please contact:

    Name: Mick Goman
    Email: support@digikat.com.au
    Phone: (02) 40050141
    Mailing Address: 82/84 Brisbane St, Tamworth NSW 2340