RITelehealth
Results Intake
Pathology PDFs into structured, flagged markers.
Builtest. 25 hrs a month back
$3k to $9kCustom · by proposal
Telehealth · Custom agent · by proposal
Patient Concierge
Pre-consult questions and bookings, web and phone. New patients arrive with the same questions and a booking to make, at every hour of the day.
Agent facts
Patient Concierge
Telehealth · Custom build
- Reads
- Your published service information, open appointment times
- May change
- Bookings, a conversation summary on the contact
- Never
- Gives clinical advice, discusses medication, assesses symptoms
- Approval
- Clinical questions go to a nurse
- Written to
- The HubSpot record, every action, with a timestamp
- Run cost
- AI usage at cost, with a cap you set
- Off switch
- One toggle. Nothing is lost
An example run, start to finish.
Press replay to watch each step, and where a person approves.
- The work
- New patients arrive with the same questions and a booking to make, at every hour of the day.
- The agent
- Pre-consult questions and bookings, web and phone. It changes: bookings, a conversation summary on the contact.
- A person approves
- Clinical questions go to a nurse.
VisitorDo I need a referral, and how soon can I get a consult?
Patient ConciergeNo referral needed. The next consult is Thursday 2:30pm or Friday 9am. Shall I book one?
VisitorThursday. Also, is this safe with my blood pressure tablets?
Patient ConciergeThat is one for a nurse, not me. I have asked one to call you before Thursday.
- Consult booked · Thu 2:30pmDone
- Clinical question passed to a nurseWaiting on a person
$3k to $9k to set up.
$175 to $300 a month to run, plus AI usage at cost, with a cap you set. All prices in Australian dollars, excluding GST.
How long until it is live?
Three to eight weeks, including testing on your real records and a pilot with a person in the loop.
What happens when it gets something wrong?
Anything that matters stops at a named person before it takes effect. Every action is written to the HubSpot record with a timestamp, so mistakes are visible and reversible, and one toggle switches the agent off.
Who approves its work?
Clinical questions go to a nurse.
What does it need from us?
A HubSpot account on Professional or Enterprise, someone who knows the process today, and an hour to agree the rules: what it may touch, and what it must never do.
Agents that read the same record.
They share one HubSpot record, so each picks up where the other left off.
RNTelehealth
Renewal Agent
Knows when supply ends and books the review.
Builtest. 15 hrs a month back
$1,000Prebuilt · buy now
SDTelehealth
Staff Desk
Staff ask, the record answers, tickets get raised.
Builtest. 15 hrs a month back
$750Prebuilt · buy now
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