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Telehealth · Custom agent · by proposal

Results Intake

Pathology PDFs into structured, flagged markers. Pathology results arrive as PDFs and a nurse re-keys them by hand.

Agent facts

Results Intake

Telehealth · Custom build

Reads
Lab PDFs sent to your results inbox, the lab's own reference ranges
May change
Marker properties on the patient record, a review task
Never
Interprets a result, tells a patient what it means, changes treatment
Approval
A doctor reviews every result
Written to
The HubSpot record, every action, with a timestamp
Run cost
AI usage at cost, with a cap you set
Off switch
One toggle. Nothing is lost

An example run, start to finish.

Press replay to watch each step, and where a person approves.

The work
Pathology results arrive as PDFs and a nurse re-keys them by hand.
The agent
Reads every marker into the patient record and flags anything outside the lab's range.
A person approves
A doctor reviews every result. The agent never interprets.
Example run
LAB REPORT · 3-page PDF by emailHaemoglobin ........ 152 g/L
Ferritin ........... 28 ug/L
+ 40 more markers

Written to the patient record:

  • Haemoglobin · 152 g/LIn range
  • Ferritin · 28 ug/LBelow range
  • 42 markers stored, PDF attachedDone
  • Task created: doctor reviewWaiting on a person

$3k to $9k to set up.

$175 to $300 a month to run, plus AI usage at cost, with a cap you set. All prices in Australian dollars, excluding GST.

How long until it is live?

Three to eight weeks, including testing on your real records and a pilot with a person in the loop.

What happens when it gets something wrong?

Anything that matters stops at a named person before it takes effect. Every action is written to the HubSpot record with a timestamp, so mistakes are visible and reversible, and one toggle switches the agent off.

Who approves its work?

A doctor reviews every result.

What does it need from us?

A HubSpot account on Professional or Enterprise, someone who knows the process today, and an hour to agree the rules: what it may touch, and what it must never do.

Agents that read the same record.

They share one HubSpot record, so each picks up where the other left off.

RNTelehealth

Renewal Agent

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PCTelehealth

Patient Concierge

Pre-consult questions and bookings, web and phone.

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SDTelehealth

Staff Desk

Staff ask, the record answers, tickets get raised.

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