DigiKat On-Demand
Support Packages
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WELCOME TO DIGIKAT ON-DEMAND, YOUR ULTIMATE SOLUTION FOR EFFICIENT AND EXPERT HUBSPOT SUPPORT TAILORED TO YOUR NEEDS.
Our services
Who are the businesses and individuals our services are ideal for?
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Proficient HubSpot Users
- Businesses and individuals who possess a solid understanding of HubSpot's functionalities and tools.
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In need of Ongoing Technical Support
- Those seeking consistent assistance with technical challenges and developments within their CRM systems.
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Optimisation for CRM Systems
- Companies and individuals aiming to enhance the efficiency and effectiveness of their CRM systems using technical and developmental expertise.
Level Up
(billed monthly- ongoing, can suspend as needed)
Confident in HubSpot, but you need both dev and technical support and want access to HubSpot experts.
Features
- 5 hours of technical and development work per month.
- Use our customer portal to log support tickets and have them actioned within 48 hours.
- Access to monthly group CRM expert connect sessions.
- Community Access: Connect with experts and peers in our DigiKat Platform.
Key Benefits
- Comprehensive Support: Technical and development work combined with training.
- Regular Audits- Monthly reviews to ensure optimal HubSpot performance.
- Expert Connections: Monthly group sessions with CRM experts.
We understand that while you may be confident in using HubSpot, your time is valuable.
Our On-Demand packages are designed to provide you with the necessary support and expertise, ensuring your operations run smoothly and efficiently. Choose the package that best fits your needs and enjoy seamless HubSpot optimisation with the help of our dedicated experts.
On-Your Terms
(billed monthly- ongoing, can suspend as needed)
Confident in HubSpot but understand your time is valuable. On-Demand is for you.
Features
- Purchase a block of 2 hours of support as often as you require (t&c’s apply);
- Use our customer portal to log support tickets and have them actioned within 48 hours.
- Access to our CRM optimisation platform for one month.
Key Benefits
- Flexibility: Purchase support blocks and put on hold, as needed.
- Quick Response: Actioned support tickets within 48 hours.
- Community Access: Connect with experts and peers in our DigiKat Platform.
Elevated
(billed monthly- 3 mth minimum)
Do you need more of a hands-on approach and want 1:1 access to a HubSpot expert? This package gives you the best of both worlds.
Features
- 20 hours of technical and development work per month.
- Monthly strategic 1:1 meetings with a dedicated HubSpot expert
- CRM strategy development.
- Monthly HubSpot audit/review.
- Use our customer portal to log support tickets and have them actioned within 48 hours.
- Access to monthly group CRM expert connect sessions.
- Community Access: Connect with experts and peers in our DigiKat Platform.
Key Benefits
- Dedicated Expertise: 1:1 relationship with a dedicated HubSpot expert.
- Strategic Planning: Monthly strategic meetings to enhance and optimise your HubSpot platform.
- Extensive Support: Comprehensive technical and development work, coupled with CRM strategy development.
DigiElite Program
(billed monthly- 3 mth minimum)
Do you need unlimited support to scale your business with HubSpot? Platinum is the ultimate solution for you.
Features
- Unlimited hours of technical and development work per month.
- Weekly strategic 1:1 meetings with a dedicated HubSpot expert.
- Comprehensive CRM strategy development.
- Monthly HubSpot audits.
- Use our customer portal to log support tickets and have them actioned within 24 hours.
- Access to weekly group CRM expert connect sessions.
- Community Access: Connect with experts and peers in our DigiKat Platform.
Key Benefits
- Unlimited Support: Unlimited technical and development work to scale your business.
- High Availability: 24-hour response time for support tickets.
- Enhanced Strategy: Weekly strategic meetings and monthly audits for continuous optimisation.
- Exclusive Access: Premium access to our community and expert sessions.
Need a permanent solution specialist as part of your team?
Learn more how we can help find the solution today.
DISCOVER
Streamline Your Workflow with Our Process
Our process is designed to simplify your tasks and increase productivity. With our step-by-step approach, you can achieve your goals efficiently.
Ensure seamless onboarding and setup.
Initial Setup
Complete registration to program and selected program level. Conduct an initial consultation to understand your specific needs and review support access.
Provide continuous support and optimisation.
Ongoing Support
Use our customer portal to log support tickets, access training sessions, and participate in community discussions.
Regularly enhance and optimise your HubSpot platform.
Strategic Optimisation
Conduct monthly audits, strategic meetings, and training sessions to ensure your CRM system remains at peak performance.
Maximise Your HubSpot with DigiKat's Customised On-Demand Support!
DigiKat On-Demand packages are designed to provide you with the flexibility, support, and expertise needed to optimise your HubSpot CRM system. Whether you need occasional assistance or a hands-on approach, our packages offer the right level of support to meet your needs. Partner with us to ensure your HubSpot platform is always running at its best.