DigiKat Learning Center

Blog Content and Trends for everything HubSpot, marketing, sales, customer service, and Revops.

Business Optimisation, Audit

What Is An Operational Audit And Why Your Business Needs One And Top 10 Signs Your Business Needs A Process Audit

Unlock the potential of your marketing services business with an operational audit that drives efficiency and growth.

Joshua Lawrence

3 mins read

AI, crm, Business Optimisation, automation

Transforming Business Operations with Automation

Discover how business process automation is revolutionising the marketing services industry, enhancing efficiency, and driving growth.

Joshua Lawrence

3 mins read

Business Systems, Business Optimisation, SOPs

Creating a SOP: The Ultimate Guide for Businesses

A systemised business isn’t just an ideal—it’s the foundation of a thriving, scalable enterprise. By creating streamlined processes and structured workflows, you can reduce inefficiencies, improve team collaboration, and ensure...

Joshua Lawrence

4 mins read

AI, Business Optimisation

Leveraging AI for Data Analysis in Small Businesses

In today's fast-paced business environment, data has become the cornerstone of effective marketing strategies. Small businesses are increasingly recognising the value of data-driven decisions to understand customer behaviour,...

Joshua Lawrence

3 mins read

AI, Optimisation, Business Systems, Business Optimisation, automation

AI and CRM: What’s Next? Emerging Innovations CEOs Can’t Ignore

Following the overwhelming response to our recent exploration of AI and CRM Trends for 2025, it’s clear that these topics resonate deeply with business leaders striving to stay ahead of the curve. As the role of AI and CRM...

Joshua Lawrence

4 mins read

Business Systems, Business Optimisation, Audit, ceo

Preparing for Growth: How CEOs Should Structure Business Systems

As businesses expand, systems that once served them well can quickly become outdated or inefficient. For CEOs and business leaders, preparing for growth means implementing scalable structures that support evolving demands in...

Joshua Lawrence

6 mins read

Business Systems, Business Optimisation, Compliance

Best Practices for Data Management and Compliance in the Age of AI

Data is one of the most valuable assets for modern businesses, but managing it responsibly—especially in the age of AI—is more challenging than ever. With AI and CRM platforms automating data collection and processing, businesses...

Joshua Lawrence

6 mins read

crm, Business Optimisation

Choosing the Right CRM for Your Scaling Business

As your business scales, managing customer relationships becomes increasingly complex—and essential. Choosing the right Customer Relationship Management (CRM) system is a critical decision, as it impacts your team’s efficiency,...

Joshua Lawrence

6 mins read