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Blog Content and Trends for everything HubSpot, marketing, sales, customer service, and Revops.

AI, Business Systems, Business Optimisation, Organisational Structure

Recognising AI-Driven Roles in Your Organisational Structure

In a rapidly evolving digital landscape, businesses are increasingly leveraging AI and custom automation tools to handle tasks traditionally performed by humans. At DigiKat, we’ve embraced this transformation by developing...

Joshua Lawrence

3 mins read

AI, Business Systems, Business Optimisation

Optimising Supply Chain Management with AI Technology

Discover how AI technology can revolutionise supply chain management, enhancing efficiency, accuracy, and customer satisfaction in the marketing services industry.

Joshua Lawrence

4 mins read

AI, Business Systems

Boost Efficiency with Workflow Automation

Discover how workflow automation can revolutionise your marketing services, improving productivity and reducing manual errors.

Joshua Lawrence

3 mins read

Optimisation, crm

CRM Optimisation: The Key to Streamlined Customer Experience in 2024

As customer expectations continue to evolve, businesses must stay agile to provide seamless and personalised experiences. A well-optimised CRM (Customer Relationship Management) system can be the backbone of this strategy,...

Joshua Lawrence

5 mins read

crm, Business Optimisation

Boosting customer retention and loyalty with targeted CRM campaigns

In a world where attracting new customers often costs more than retaining existing ones, customer retention has become a key priority for growth-oriented businesses. Retaining loyal customers isn’t just more cost-effective—it...

Joshua Lawrence

6 mins read

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HubSpot, AI, Optimisation, crm

From Insights to Action: Leveraging CRM Data to make informed business decisions

In today’s data-driven world, CRM (Customer Relationship Management) systems have become invaluable assets for businesses of all sizes. Far from being mere repositories of contact information, modern CRMs provide a goldmine of...

Joshua Lawrence

5 mins read

AI, Business Optimisation

How AI is Transforming Business Operations: A Guide for CEOs

AI’s transformative potential for business operations is undeniable. For CEOs, understanding how AI can streamline processes, enhance decision-making, and drive innovation is now essential. This guide covers some of the most...

Joshua Lawrence

4 mins read

Business Optimisation, KPI

Essential metrics for shaping a robust 2025 Business Strategy

As we approach the end of the year, businesses find themselves at a pivotal moment, poised to evaluate past performance and strategise for the future. The fourth quarter is more than a time to reflect; it’s an opportunity to...

Joshua Lawrence

6 mins read