Introducing a customer portal is an effective way to improve customer engagement with your organisation. A customer portal provides customers with self-service access to information and resources that can save them time and...

A knowledge base can be an extremely valuable asset to your business. By providing a self-service platform for customers to find answers to their questions, you can save time and money on customer service. Customers appreciate...

A learning management system or LMS can be an extremely valuable tool for enabling education and training to be delivered remotely. By using an LMS, businesses can manage the entire process of education and training delivery,...

A new era of website building has arrived with the launch of free CMS tools from HubSpot. Business builders can now easily create fast, secure, and reliable websites that drive business growth, without the trade-offs of existing...

HubSpot is a great tool that can help you achieve your business goals. But unlike what most entrepreneurs think, it's not a strategy on its own. So, to make the most of HubSpot, you need to have a clear plan and use it as part of...

By necessity, companies break up tasks into departments and teams. Marketing handles outgoing messaging, sales handles incoming leads, and customer service handles before-and-after care. Each has an in and outflow and duties...

Helpful content on your blog is an excellent way to engage potential customers. However, people having to scroll page after page to get what they want can frustrate your web visitors. 

The good news is that DigiKat brings you ...

As a business owner, you are always looking for ways to streamline your operation and make it more efficient. One way to do this is to automate your internal processes. This can help save you time and money by eliminating manual...