Enhanced customer engagement with a Custom Portal on HubSpot

Ditch the Clunk – Embrace a Modern Digital Experience

Let’s be honest: outdated portals are a recipe for frustration. Clunky interfaces not only irritate your customers but also drain your team with endless support calls, ultimately hurting your bottom line.

Enter our solution. We create custom portals that are secure, intuitive, and fully integrated—designed from the ground up with both you and your customers in mind. Our modern approach streamlines operations, enhances satisfaction, and builds loyalty. It’s time to upgrade your digital experience and leave clunky systems behind.

That’s where we step in.
Our Nexus Enterprise portals are designed with you and your customers in mind. We build secure, intuitive, and fully integrated solutions that streamline operations and boost loyalty.

Case Study: The CEW HubSpot Membership Portal Transformation

The Challenge
Chief Executive Women (CEW) needed a modern, integrated digital solution to manage their growing membership base. Their fragmented systems were hampering member engagement, event registration, and renewal processes.

The Solution
In collaboration with NWC’s award-winning design team, we built a fully custom website and membership portal on HubSpot using the Nexus Enterprise theme. Key features included:

• Secure Access & Personalised Dashboard
• Custom Members Directory
• Custom Events Module
• Membership Renewal Module

The Result
Post-launch, CEW experienced a dramatic transformation in managing member engagement and events, streamlining processes and enhancing the overall user experience.

Onboarding Portal

Effortlessly onboard new clients and team members into your digital ecosystem, eliminating tech frustrations and allowing users to focus on business growth. The scalable system adapts as your organisation evolves, ensuring seamless updates. This modern process empowers and engages users, quickly transforming them into loyal advocates.

Learning Management System

Transform your training with our integrated LMS, offering interactive content, 24/7 access, and seamless portal integration. Empower your team and clients with dynamic modules and robust analytics to enhance learning and drive success.

Built in Knowledge base / Resource module

Our integrated Knowledge Base is a central hub for support and self-service, offering instant access to FAQs, guides, and tutorials. It empowers customers to solve issues independently, reducing support calls and boosting satisfaction. With streamlined search, interactive content, consistent branding, and easy updates, it transforms customer support and fosters lasting relationships.

Client Portal

Create a client portal to provide clients with real-time access to the latest information on products, services, pricing, and project timelines. This portal also serves as a communication hub, documenting and sharing each project step to ensure transparency and build trust.

Partner Portal

An online partner portal offers brands a seamless way to connect with resellers, providing 24/7 access to essential product and service information. This tool enhances communication and collaboration, showcasing the brand's commitment to strong partnerships.

Onboarding Portal

An onboarding portal swiftly familiarises new customers with your products, fostering a strong brand relationship and enhancing engagement by streamlining the learning of tools and software.

Company Resource Directory

Creating a company resource directory streamlines resources and information, enhancing efficiency and fostering long-term stakeholder relationships by aligning them with business goals.

Learning Management System

Learning management systems centralise courses and training, empowering teams with essential skills for business success.

Invoices Module

Our Invoices Module integrates with your CRM to provide real-time billing data, offering clients a centralised view of their invoices. This feature allows for easy payment management and tracking, enhancing financial control and operational efficiency.

Subscriptions Module

Our Subscriptions Module seamlessly integrates with your CRM to provide real-time updates on subscription statuses, renewal dates, and billing cycles. This ensures clients are always informed, enhancing transparency and trust while simplifying account management.

Quotes Module

Our Quotes Module enhances client experience by providing instant access to detailed quotes, allowing for easy comparison and management. This transparency fosters trust and enables quick, confident decision-making.

Deals Module (Partner Portal)

Our Deals Module provides partners with transparent access to real-time CRM data, enabling them to monitor deal progress, review essential details, and collaborate effectively for improved outcomes.

Tickets Module

Our Tickets Module simplifies support by enabling clients to submit and track issues in real time, ensuring transparency and quick resolutions with instant updates.

Courses Module

Our Courses Module offers an integrated learning solution with interactive content, progress tracking, and certifications to enhance client learning experiences.

Services Module

Our Services Module enhances service delivery by offering clients a clear view of their service history, real-time request management, and accessible support options, ensuring transparency, control, and satisfaction.

Appointments Module

Our Appointments Module streamlines scheduling, allowing clients to book, reschedule, or cancel appointments in real time with ease. This user-friendly tool enhances time management by empowering clients to efficiently handle their schedules and interactions.

Custom Objects Module

Enhance the portal experience with our Custom Objects Module, offering bespoke data structures and a personalised interface to meet each client's unique needs, boosting decision-making and satisfaction.