The Dashboard Obsession Is Killing Your Business
Somewhere along the way, the business world decided that dashboards equal data maturity. Want to look sophisticated? Build a dashboard. Want to impress the board? Show them a...
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Business Systems, Business Optimisation
Somewhere along the way, the business world decided that dashboards equal data maturity. Want to look sophisticated? Build a dashboard. Want to impress the board? Show them a...
At 9am this morning, before I'd finished my coffee, Kit had already checked my inbox, flagged 2 urgent emails, posted the team's calendar to our group chat, and reminded everyone about a 10am client call.
A client's sales reps needed 47 clicks to create a deal in HubSpot.
Forty-seven.
Someone had built a "comprehensive" deal creation process with 23 required fields, 4 dependent dropdowns, a mandatory notes section, and a "data...
Let me put the 3.5-day response time in context.
Industry research consistently shows that leads contacted within 5 minutes are 21 times more likely to convert than leads contacted after 30 minutes. After an hour, the probability...
Kit isn't a tool we log into. Kit is woven into the fabric of how DigiKat operates.
It monitors our Microsoft Teams channels. It reads our email. It manages our Outlook calendar. It updates our HubSpot CRM. It generates content...
In the fast-evolving world of telehealth, Testosterone Replacement Therapy (TRT) and Peptide clinics are no longer just medical practices — they’re digital ecosystems. Success now depends on how seamlessly you can attract leads,...
The modern customer expects instant access to information, 24/7. Yet most businesses still rely on traditional support channels that create bottlenecks, frustrate customers, and drain resources. The solution? A well-designed...
Onboarding into HubSpot can feel like stepping onto a plane for the first time—you know it’ll take you places, but the controls look overwhelming. That’s where quick wins come in. They’re small, high-impact actions you can...