In today’s fast-paced business landscape, building a scalable, future-ready tech stack is crucial for companies aiming to handle growth with ease and efficiency. A solid tech stack—one that includes robust data management,...
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Blog Content and Trends for everything HubSpot, marketing, sales, customer service, and Revops.
Crafting a Personalised Customer Journey with CRM Systems
In today’s competitive landscape, customers expect more than just quality products—they want meaningful, personalised interactions that cater to their unique needs and preferences. Crafting a tailored customer journey has become...
AI and CRM Trends for 2025 Every CEO Should Know
As technology evolves, AI and CRM systems continue to redefine how businesses interact with customers, streamline operations, and make data-driven decisions. Staying informed about the latest trends in these fields isn’t just a...
System Scalability: How to Build Business Infrastructure That Grows with You
As businesses grow, so do their operational demands. A scalable infrastructure is critical for supporting this expansion, ensuring that your systems can handle increasing workloads and data without compromising efficiency. By...
Choosing the Right CRM for Your Scaling Business
As your business scales, managing customer relationships becomes increasingly complex—and essential. Choosing the right Customer Relationship Management (CRM) system is a critical decision, as it impacts your team’s efficiency,...
website design, HubSpot, crm, Business Optimisation
Case Study: Building a Sweet Success Story for Perth Pick n Mix
At DigiKat, we love partnering with businesses that are as passionate about their products as we are about creating seamless digital solutions. Our recent collaboration with Perth Pick n Mix, a candy lover's paradise, allowed us...
AI, crm, Business Optimisation
Leveraging Data to Drive Smarter Business Decisions
Data-driven decision-making has become essential for businesses looking to gain a competitive edge. With data analytics and Business Intelligence (BI) tools, companies can transform raw data into actionable insights, enabling...
CRM Optimisation: The Key to Streamlined Customer Experience in 2024
As customer expectations continue to evolve, businesses must stay agile to provide seamless and personalised experiences. A well-optimised CRM (Customer Relationship Management) system can be the backbone of this strategy,...